GETTING STARTED

Everything you need to know to get started with Chiefy

Need help?

Contact us with any questions or suggestions
via email or WhatsApp anytime.
 
 
 

Q: How do I add Chiefy to my iPhone's Home screen?

1

Go to your Chiefy account and click on the 'Share' icon

Click on Share.png

2

Click on 'Add to Home Screen'

Click Add to Home Screen.png

3

Click on 'Add'

Click Add.png
 

Q: Can I use Chiefy on my laptop?

Yes you can! Open your Chiefy account link on your laptop. Login with your email and password.

If you don't know your account link you can find it in your Chiefy welcome email.

Can't find the welcome email? Contact us and we'll send it to you.

The Chiefy Welcome email

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Your Chiefy link

 

Q: Why do I need to re-login so often?

In order for Chiefy to be HIPAA compliant, we have to use multi-factor authentication and we have to log you out of the account sometimes. This is important for keeping your data secure, but it can also be a bit annoying.

Tips for faster login:

1. On your mobile phone, make sure you add the app to the home screen

2. On your personal device - select 'Remember this Browser' - so it doesn't ask for a pin every time.